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VH Rewards Terms and Conditions

  1. INTRODUCTION

1.1. VH Fashion (ABN 32 745 835 786) runs a loyalty program (VH Rewards) in accordance with the terms and conditions set out below.

1.2. By joining VH Rewards you agree to be bound by these Terms and Conditions and by any variations to them.

1.3. If you are an employee of VH Fashion, you are not eligible to participate in VH Rewards.

 

  1. MEMBERSHIP

2.1. To become a member and participate in VH Rewards, you need to have and maintain a valid email address.

2.2. You may join VH Rewards by signing-up at a VH Fashion pop-up store or on the VH Fashion website. After you have signed-up, you will receive an email setting out the process to activate your membership. If you wish to profit from VH Rewards benefits, you need to activate your membership and become an ‘activated member’.

2.3. It is your responsibility to keep your email and contact details up to date. If your email address becomes invalid, VH Fashion will automatically de-activate your membership from VH Rewards and you will become a ‘deactivated member’ until such time as you re-activate your membership. Please note that deactivated members automatically forfeit for the period of their deactivation all their benefits issued from their participation in VH Rewards.

 

  1. TERMINATION

3.1. You may terminate your membership to VH Rewards at any time and without reason by doing any of the following:-
(a) logging into your Account Management page online at the Rewards section of the VH Fashion website at www.vhfashion.com.au and choosing to unsubscribe; or
(b) emailing the VH Team at VHTeam@vhfashion.com.au; or
(c) giving written notice to VH Fashion, Attn VH Rewards, PO Box 2503, Warwick WA 6024.

3.2. VH Fashion reserves the right at any time without notice and in its absolute discretion to suspend, vary or terminate VH Rewards and associated terms and conditions.

3.3. VH Fashion accepts no liability for any loss or damage associated with suspensions, variations, or terminations as set out in this Clause 3 or arising from VH Rewards, except for any liability which cannot be excluded by law.

 

  1. BENEFITS

4.1. VH Rewards operates on an accumulative points based system with multiple reward levels.

4.2. If you are an activated member of VH Rewards and have accumulated 75 points or more on product purchases, at a VH Fashion pop-up store or online (www.vhfashion.com.au), you are eligible to redeem points for a credit against your next purchase.

4.3. Points are earnt on a $1 = 1 point ratio of total spend (including shipping / postage costs).

4.4. Points may also be earnt by referral, using the referral link. Points are credited to your account once a referral has completed their first purchase.

4.5. VH Fashion may from time to time introduce promotional rewards.

4.6. VH Rewards will only be issued to members who are deemed activated members at the time of issue.

4.7. If you benefit from a refund on a purchase you made, your points balance will be deducted to the value of the refund, PLUS the cost of shipping / postage.

4.8. If you cannot provide proof of your membership to VH Rewards (by quoting your email address) at the time of making a purchase, VH Fashion is not obliged to credit the value of your purchase towards your points balance.

4.9. These Terms and Conditions apply to VH Rewards in general. All competitions and other offers within VH Rewards may be subject to a separate set of terms and conditions, which will apply to you if you decide to participate in the said competition or offer.

 

  1. VH REWARDS CONDITIONS

5.1. You may redeem your Reward:-
(a) online (www.vhfashion.com.au);
(b) within 30 days only from the date you claimed the reward (Redemption Period); and
(c) against the current selling price of full price and sale product.

5.2. You may not redeem your VH Reward:
(a) at a VH Fashion pop-up store;
(b) in conjunction with any other offer or promotional voucher;
(c) on a prior purchase;
(d) against shipping / postage charges.

5.3. Your VH Reward must be redeemed in full in a single transaction during its Redemption Period and no cash or credit may be issued for the balance of your VH Reward if you have not redeemed it in full.

5.4. You may only redeem one VH Reward per transaction.

5.5. Your VH Reward is for your exclusive use only and is non-transferrable. Its value will not be replaced if it is stolen, lost or not received.

5.6. VH Fashion reserves the right to modify the value of reward points at its sole discretion and all modifications will be effective immediately upon our posting of the modifications to this website. 

 

  1. PRIVACY POLICY

By signing-up to the VH Rewards, you consent to our privacy policy: http://www.vhfashion.com.au/pages/privacy-policy